FORMAL LETTER - REQUEST TO REPLACE THE DAMAGED BOOKS

A letter to a bookseller requesting them to replace the damaged books sent by them.

906/ Indramahal,

S. K. Road,

Mahim - 400021.

23 August 2023.

To,

The Manager,

M/s. Surabhi Booksellers & Publishers,

Thane - 421506.

Sub: Request to replace the torn books.

Dear Sir,

     In response to an order placed with you on 20 August 2023, you supplied two dozens storybooks on 22 August.

     I am sorry to inform you that the delivery package was not properly packed and ten books were found in a torn condition. I am returning these books by courier service. I request you to replace these books and resend in a well-packed condition at your cost.

     I hope you will take necessary action and dispatch the books so that they reach me before 26 August.

     Thanking you,

Yours faithfully,

          ABC